FAQs

Product FAQs

I want to know more about the products. Where can I see the information?

  • You may visit our product page and click each product to know the details of that certain product. Click here to visit our collection. 

Is this suitable for my skin?

  • Our products are suitable for both male and female. Our products are Non-GMO, paraben & cruelty free and is safe for sensitive, oil, dehydrated, and acne prone skin.

Where was this made from?

  • Our products are formulated in the USA.

Do you offer wholesale and prohibit 3rd party sellers?

  • Unfortunately, you may only buy our products on our website and on our official Amazon Page. We could not guarantee that you will receive the same quality when you buy from other 3rd party sellers.  

Are your products tested on animals?

  • We like to make sure that our products are cruelty free. We do not condone testing products on animals and we like to make sure that our vendors uphold the same view.

Shipping

Where can you buy Revive Science's products?

  • Shipping for orders of $30 or more is absolutely free for anywhere in the United States, including Alaska and Hawaii. If your subtotal is under $30, there is a flat fee of $3.99. The flat rate shipping may not apply to promotions that indicate free shipping as part of the advertisement. If you are ordering in bulk (25+ items), please contact us at help@revivesciencebeauty.com for shipping cost information. Orders over 25 items, will not be processed automatically and may cause a delay in shipping if placed before contacting us at the email provided above.

    We want to know where to start shipping worldwide. Tag us @revivesciencebeauty to let us know where you are!

Note: We only sell our products on our website and on Amazon. We could not guarantee that you will get the same quality of our products if you buy from 3rd party sellers. 

Where is my Order

  • We're sorry to hear that you have not received your order yet. Please contact us, and we'll help you locate the package.

When can I get my orders?

  • Upon successful payment, your order will be delivered within 3-4 business working days.

Returns

Can I return my item and get my money back?

  • We are offering a 14-day money back guarantee if our product is not to your liking. Please email as at help@revivesciencebeauty.com with "Product Refund" as the subject line. Kindly include your order number (PRB-0000) in your message so we could verify your purchase.

Help, I received a wrong product. What should I do?

  • Kindly email us at help@revivesciencebeauty.com and provide your order number (PRB-0000) so we could help you resolve it.

Gift Card and Promo Code

How can I use a gift card and promo code?

  • Copy and paste the code as it is and apply upon checkout. You will automatically see the discounted price before checkout. 

Can I share my promo code?

  • Promo codes are for one time use only and cannot be redeemed again once used.